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5

Excellent and friendly service, mechanics know their stuff here and one of the more reliable places in town! Highly suggest!

We appreciate your kind words, Gerardo, and thank you for trusting in our team. We are happy to hear that we were able to provide you with excellent service! We promise to always stand behind our service and do our best to keep you driving safely. We look forward to helping you out again!

- Heritage Service Centre
1

My catalytic converter was stolen from here while it was having brake work done. The shop refused to help and it left me with $2800 in damage. They also installed the brake pads incorrectly and I had to pay another shop $180 to fix their mistake.

1

IT IS NOT SAFE TO LEAVE YOUR CAR HERE OVERNIGHT FOR REPAIRS. My catalytic converter was stolen from here while it was having brake work done. The shop refused to help and it left me with over $2800 in damage. They also installed the brake pad clips backwards and I had to pay another shop $180 to fix their mistake.

1

WARNING: MY CATALYTIC CONVERTER WAS STOLEN WHILE MY CAR WAS HERE FOR REPAIRS. IT IS NOT SAFE TO LEAVE YOUR CAR HERE OVERNIGHT. My catalytic converter was stolen from here while it was having brake work done. The shop refused to help and it left me with over $2800 in damage. They also installed the brake pad clips backwards and I had to pay another shop $180 to fix their mistake. The response from this business is an outright lie. I did not pay for my repairs over the phone and I did not have my keys placed in a pick up box to be picked up over the weekend.

Matthew, I am sorry to hear that your experience was less than perfect. This event happened almost a year ago, we performed an oil change and front brake repair; work was completed on a Friday. You requested to pick the vehicle up over the weekend while paying over the phone. We locked the vehicle up in front of the shop and put your key in our secure pick-up box. On Monday, the vehicle was still in our parking lot, when you came in and told us that your catalytic converter had been stolen. We looked under the vehicle and verified that it had been sawed off the vehicle. You told us you had a tow truck on the way to take it somewhere else for repairs. Lastly, we were never informed of any issues you had with the brakes, and that we would have remedied any issues under our 36-month 36,000-mile warranty at no out-of-pocket cost to you. Unfortunately, the vehicle was no longer in our control when the theft happened, we appreciate the feedback and will use it to fine-tune our operations! Please feel free to give us a call if you would like to discuss this issue further.

- Heritage Service Centre
4

These guys are great. Good dependable service

Thank you for the great feedback, Nancy! We're proud to provide quality auto service to our community. We can't wait to see you next time!

- Heritage Service Centre
5

Keegan, we appreciate your 5-star review. Thank you for your feedback, and look forward to working with you again!

- Heritage Service Centre
5

They are the best service center in town

We are grateful for your business, Jill! Thank you so much for taking the time to leave this review. It is a pleasure working with you! See you next time.

- Heritage Service Centre
5

I have used Haritage many times. I have brought my own car and the vehicles of several family members to heritage to have an inspection of a used car for purchase done. They do a very thorough job with a detailed report. You could get an inspection that costs less somewhere else, but I can guarantee it won't be done with the same standards and attention to detail. Their inspection is well worth the price. I would also like to give a special review to Mike. He is very warm and friendly. He is great at breaking down and explaining any questions you may have. Great job, Mike. Thanks for all your help and patience with all my questions.

Thank you for your review. We're so pleased to hear about the excellent ongoing service you've received and appreciate your continued business!

- Heritage Service Centre
5

This place is wonderful, Mike was so understanding and helpful throughout the whole repair process. Thank you guys!!

Thanks for the 5-stars, Lisa! We appreciate the review and look forward to seeing you again!

- Heritage Service Centre
5

I can not say enough good things about Mike and Heritage Service Centre. Mike stood by his work and I believe he would like to never see the White Nitro again. After multiple attempts to replace a power steering pump and several bad ones, the 4th time worked. Mike had no problem replacing the ones he put on until he finally found an OEM part. Mike, thank you, we have no more leaks!! Great place to take your vehicle.

We're always happy to help, Nancy! Thank you for the wonderful review. We really appreciate your feedback!

- Heritage Service Centre
Heritage Service Centre is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Heritage Service Centre (616) 454-8104 if you have any issues in accessing any area of our website.