We Are Hiring
5

Thank you for the 5-starts Curt, we appreciate it!

- Heritage Service Centre
1

Bad service, scammed

We're sorry you were unhappy with our service Nathan, but we don't have your name in our system. Please contact us at the shop 616-454-8104, to discuss your situation further.

- Heritage Service Centre
5

The team here is super friendly and will explain everying about your car in plain English so it is easy to understand what repairs are needed. Really love taking my car here and always leave satisfied.

Lauren, thank you for the great review. Our goal is to provide our customers with an unbeatable experience every time!

- Heritage Service Centre
1

Charged 2 hours of labor to check out an issue. Ended up not having them fix it, only to later figure out their diagnosis was a complete lie. Was told my shifter cable was completely severed. I was later told on the phone that the technician lied about that fact. Instead, the actual issue is a bushing with an easy $10 fix. This place gave us a $600 estimate for something anyone can fix for 10 bucks and a YouTube video. Owner took no responsibility. Do not go here, you will get scammed.

Cade, we apologize for any misunderstanding. However you were charged 1 hour for inspection and diagnosis. Our technician identified a broken shift cable bushing. Per service information and parts catalogs fixing the shift cable bushing requires complete shift cable replacement. We tried multiple sources to locate a shift cable, and even offered to let you supply your own, which is normally against our policy. We're happy you were able to find a repair to your satisfaction on Youtube, however that is not a repair that we would offer or warranty on your vehicle. Your adversarial calls and threats to take us to small claims court were not appreciated. Thank you for giving us the chance to try to serve you, but we don't think we're a good fit for your needs, we wish you luck in finding a shop that works for you.

- Heritage Service Centre
5

We appreciate the recommendation and kind words about our business! We look forward to working with you again!

- Heritage Service Centre
5

Amazing place with great customer service. Staff is top notch.

We appreciate your feedback David. Your experience at our shop means everything to us. Thanks for the 5-stars!

- Heritage Service Centre
5

My van is having some issues that are not visible/happening while there/and or very common. They have never just tried to sell me on what it 'could' be and charge me $$$. They are very honest, they explain everything they do, and are very kind trustworthy people!

Thank you, Stephanie! We're always looking for how we can provide honest and quality services to everyone we work with. We really appreciate the review and hope to see you back for future maintenance!

- Heritage Service Centre
5

Great people to work with!

Thanks so much for the review, Eric! We look forward to working with you again.

- Heritage Service Centre
5

Brought in my 09 ford taurus last Thursday. Need a PCM . Waited like 4 months for the part DUE to the chip shortages. And finally got the call that it was in got programmed and running good. If you got computer problems, wouldn't hurt to have these guys check it out. They had it done in no time..

Thanks, Cameron! We're happy we could help you out with your vehicle's computer troubles. We really appreciate the recommendation.

- Heritage Service Centre
5

Would recommend this service center, especially if you are looking for a Repair Pal location via CarMax. They work hard to satisfy their customers and to get warranty claims approved and processed. Thanks Mike, Jim, etc al.

We really appreciate this recommendation! Thanks so much for stopping by. We look forward to working with you on future auto maintenance!

- Heritage Service Centre
Heritage Service Centre is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Heritage Service Centre (616) 454-8104 if you have any issues in accessing any area of our website.